General Support

Expert help, when you need it.

Veracross is an incredibly powerful and multi-faceted system. But it takes time for you and your school to learn it. Summit brings expertise and support designed to fit your school. 

What does ongoing support look like?

Tailor the contract to your needs.

We will create a contract to fit your needs. We do 6, 9, 12 month contracts, Monthly T&M contracts (min. 3hrs/month), or allotted time contracts.

Have a dedicated support specialist.

We have several experienced Veracross support specialists. You will be assigned someone who you can email and call to get the answers you need.

Get support for the entire system.

We have experience in all aspects of the system. Some of the areas help in most are:

  • General process and FAQ’s

  • Axiom/Queries/Reporting

  • Communications

  • Event/Calendar Management

  • Portals

  • Building/publishing report cards

  • Online enrollment setup and launch

  • Data Management practices

  • Process Documentation

  • Accounting

NAME OF PERSON, SCHOOL

“We aren’t a large school, but we really value good systems and data. Summit has been incredibly valuable for us to take advantage of Veracross to help us run the different areas of the school.”